Frequently asked questions

1. What types of events can be hosted at your venue?

We host a wide range of events including weddings, corporate meetings, conferences, exhibitions, concerts, private parties, and more.

2. How can I book a venue for my event?

You can book our venue by filling out the booking form on our website, or by contacting our event planning team directly via phone or email.

3. What is the maximum capacity of the venue?

The maximum capacity depends on the type of event and the layout. Our venue can accommodate up to 100 guests for large events and smaller groups for more intimate gatherings.

4. Is your venue wheelchair accessible?

Yes, our venue is fully wheelchair accessible. We ensure that all guests can enjoy the space comfortably.

5. Are there parking facilities at the venue?

Yes, we provide on-site parking for guests.

6. Can I bring my own catering to the venue?

We offer in-house catering services, but you are also welcome to bring your own catering or hire an external caterer with prior approval from our team.

7. Do you provide audio-visual equipment?

Yes, we provide a full range of audio-visual equipment, including projectors, sound systems, microphones, and lighting setups, to meet the needs of your event.

8. Is Wi-Fi available at the venue?

Yes, we offer free high-speed Wi-Fi for all guests at the venue.

9. Can I tour the venue before booking?

Absolutely! We encourage prospective clients to schedule a tour of the venue. Please contact our team to arrange a convenient time for your visit.

10. Do you offer event planning services?

Yes, we provide full event planning services to help you coordinate every detail, from theme and décor to logistics and scheduling.

11. What is your cancellation policy?

Our cancellation policy varies depending on the event type and the booking agreement. Please refer to the terms and conditions section or contact our team for more information.

12. Are there any restrictions on décor?

We allow most types of décor, but any items that could cause damage to the venue or are deemed unsafe will not be permitted. Please check with our team beforehand.

13. Can I host an indoor event at your venue?

Yes, we offer the indoor space for events up to 40 guests.

14. How far in advance should I book the venue?

We recommend booking the venue at least 3-6 months in advance, especially for popular dates or large events.

15. Do you have any partnerships with hotels or accommodations nearby?

Yes, we have partnerships with several nearby hotels and can assist with booking accommodations for out-of-town guests.

16. Are pets allowed at the venue?

Pets are typically not allowed, except for service animals. Please contact us in advance to discuss any special requests.

17. Can I customize the menu for my event?

Yes, our catering team can work with you to create a customized menu based on your preferences and dietary requirements.

18. Do you offer decorations or floral arrangements?

We offer various decoration packages, including floral arrangements, table settings, and more. Our team can help you plan the perfect aesthetic for your event.

19. Is the venue available for private events only?

No, we also host public events such as exhibitions, festivals, and performances. Our venue can be reserved for both private and public gatherings.

20. What if it rains on the day of my event?

In the event of rain, we upgrade you to a waterproof structure. Events below 60 guests are encouraged to budget an additional R5,000 to cover these costs. Events over 61 guests will not have to budget additional funds for the waterproof structure as their packages automatically include this cover.